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iMASK+

Privacy Policy

Last Updated: September 24, 2026

At iMASK+ (“iMASK+,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use imaskplus.com (the “Website”), contact us, or purchase or pre-order our products.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment and transaction information

  • Product order or pre-order information

  • Information you provide when contacting our customer support

  • Information submitted through contact, appointment, newsletter, or other forms on our Website

  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our Website, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Website usage information

  • Referring website or source

  • Date and time of visits

  • Other technical and diagnostic information

2. How We Use Your Information

We may use the information we collect to:

  • Process and manage orders and pre-orders

  • Process payments and provide requested products or services

  • Communicate with you about your order, pre-order, or inquiry

  • Respond to customer support requests

  • Provide information about iMASK+ products and services

  • Send promotional or marketing communications where permitted by law

  • Improve our Website, products, services, and customer experience

  • Understand how visitors use our Website

  • Detect, prevent, and address fraud, security issues, and technical problems

  • Maintain the security and functionality of our Website

  • Comply with applicable laws and legal obligations

3. Payment Information

When you make a purchase or pre-order, payment information may be processed by third-party payment providers.

We do not intend to store complete credit or debit card numbers on our own servers. Payment information may be collected and processed directly by the applicable payment processor in accordance with its privacy policy and security practices.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand Website traffic, remember preferences, and provide a better user experience.

Cookies may be used for purposes such as:

  • Essential Website functionality

  • Website performance and analytics

  • Remembering preferences

  • Understanding visitor behavior

  • Marketing and advertising, where applicable

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of some parts of the Website.

5. Analytics and Third-Party Services

We may use third-party services to help operate, analyze, secure, and improve our Website and business.

These services may include website analytics, payment processors, email marketing platforms, hosting providers, customer support tools, advertising platforms, and other technology providers.

These third parties may collect or process information according to their own privacy policies and terms.

We encourage you to review the privacy policies of any third-party services that you interact with through our Website.

6. Marketing Communications

If you provide your email address or other contact information, we may use it to send you information about iMASK+, including product updates, promotions, announcements, and other communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.

Please note that you may still receive essential transactional or service-related communications, such as order confirmations, shipping updates, account notices, or responses to your inquiries.

7. How We Share Your Information

We may share your information with trusted third parties when reasonably necessary to operate our business and provide our products and services.

These may include:

  • Payment processors

  • Shipping and fulfillment providers

  • Website hosting and technology providers

  • Analytics providers

  • Email and marketing service providers

  • Customer service providers

  • Professional advisors

  • Government authorities or law enforcement when required by law

We do not sell your personal information for monetary consideration.

We may also disclose information when necessary to protect our rights, property, safety, users, or business, or to comply with applicable laws or legal processes.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Request information about how your personal information is used or shared

To exercise applicable privacy rights, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our Website is not intended to knowingly collect personal information from children under the applicable age of consent.

If you believe that a child has provided us with personal information without appropriate consent, please contact us. We will take reasonable steps to investigate and delete such information where required.

12. Third-Party Websites

Our Website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. International Data Transfers

Depending on the services and technology providers we use, your information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically for the latest information about our privacy practices.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.