Privacy Policy
Last Updated: September 24, 2026
At iMASK+ (“iMASK+,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use imaskplus.com (the “Website”), contact us, or purchase or pre-order our products.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Full name
Email address
Phone number
Billing and shipping address
Payment and transaction information
Product order or pre-order information
Information you provide when contacting our customer support
Information submitted through contact, appointment, newsletter, or other forms on our Website
Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our Website, including:
IP address
Browser type and version
Device type
Operating system
Pages visited
Website usage information
Referring website or source
Date and time of visits
Other technical and diagnostic information
2. How We Use Your Information
We may use the information we collect to:
Process and manage orders and pre-orders
Process payments and provide requested products or services
Communicate with you about your order, pre-order, or inquiry
Respond to customer support requests
Provide information about iMASK+ products and services
Send promotional or marketing communications where permitted by law
Improve our Website, products, services, and customer experience
Understand how visitors use our Website
Detect, prevent, and address fraud, security issues, and technical problems
Maintain the security and functionality of our Website
Comply with applicable laws and legal obligations
3. Payment Information
When you make a purchase or pre-order, payment information may be processed by third-party payment providers.
We do not intend to store complete credit or debit card numbers on our own servers. Payment information may be collected and processed directly by the applicable payment processor in accordance with its privacy policy and security practices.
4. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve functionality, understand Website traffic, remember preferences, and provide a better user experience.
Cookies may be used for purposes such as:
Essential Website functionality
Website performance and analytics
Remembering preferences
Understanding visitor behavior
Marketing and advertising, where applicable
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of some parts of the Website.
5. Analytics and Third-Party Services
We may use third-party services to help operate, analyze, secure, and improve our Website and business.
These services may include website analytics, payment processors, email marketing platforms, hosting providers, customer support tools, advertising platforms, and other technology providers.
These third parties may collect or process information according to their own privacy policies and terms.
We encourage you to review the privacy policies of any third-party services that you interact with through our Website.
6. Marketing Communications
If you provide your email address or other contact information, we may use it to send you information about iMASK+, including product updates, promotions, announcements, and other communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.
Please note that you may still receive essential transactional or service-related communications, such as order confirmations, shipping updates, account notices, or responses to your inquiries.
7. How We Share Your Information
We may share your information with trusted third parties when reasonably necessary to operate our business and provide our products and services.
These may include:
Payment processors
Shipping and fulfillment providers
Website hosting and technology providers
Analytics providers
Email and marketing service providers
Customer service providers
Professional advisors
Government authorities or law enforcement when required by law
We do not sell your personal information for monetary consideration.
We may also disclose information when necessary to protect our rights, property, safety, users, or business, or to comply with applicable laws or legal processes.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Request information about how your personal information is used or shared
To exercise applicable privacy rights, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
11. Children’s Privacy
Our Website is not intended to knowingly collect personal information from children under the applicable age of consent.
If you believe that a child has provided us with personal information without appropriate consent, please contact us. We will take reasonable steps to investigate and delete such information where required.
12. Third-Party Websites
Our Website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
13. International Data Transfers
Depending on the services and technology providers we use, your information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this page periodically for the latest information about our privacy practices.
15. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us:
We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.